Case Study Savvy Supporter

Bridgette, the owner of Savvy Supporter, was facing a significant challenge. Her online store, specializing in official licensed NRL, AFL, Union, and Football sports merchandise, was struggling with performance issues despite using Cloudflare as a CDN. With the busiest time of the year just two weeks away, she needed a solution, and she needed it fast.

In her search for help, Bridgette reached out to Peakhour. Adam, an expert from Peakhour, promptly took on the challenge of improving the performance of Savvy Supporter's Magento 2 store.

Adam and his team developed a Magento 2 plugin and simultaneously added cache tags to their service. This enabled Peakhour to act as a built-in caching provider to Magento 2. The Peakhour support team worked closely with the Savvy development team to iron out issues caused by third-party plugins and found solutions for Magento's default slow-loading gallery and PayPal integration.

Once the changes were implemented, Peakhour regularly monitored web traffic and identified several further site improvements to reduce server load and improve page load times. As a result, Savvy Supporter experienced a 65% improvement in load times, a 90% improvement in time to first byte, and triple the peak sales.

The outcome was outstanding. Savvy Supporter effortlessly scaled its online operations, doubling its normal traffic and handling triple the previous peak traffic and sales without any drop in performance. Bridgette was thrilled with the improvements and couldn't be happier with the support she received from Adam and his team at Peakhour.

Bridgette Skehan, the owner of Savvy Supporter, said, "Site speed had been quite a concern for us for some time, and we have been very happy with the improvements made thus far. Their support does such a great job; I've been really happy with their thoroughness and attention to our account."