This policy forms part of our Terms & Conditions
The website https://www.peakhour.io (Site) and certain (Services) regarding the optimisation of third party websites (Third Party Website) are provided on behalf of Peakhour Technologies Pty ltd (“us”, “we” or “our” (as context requires)).
We will only collect Personal Information about you if it is reasonably necessary for our functions and activities. The Personal Information we may collect when you deal with us includes your name, postal address, email address, telephone number and date of birth; and your account name and any authorisation token generated when you sign into your account.
You may have the option of using a pseudonym when dealing with us. However, you will appreciate that, in some circumstances, if you do not correctly identify yourself, it may not be possible for us to deal with you or you may not be able to fully access the Site.
We generally will not collect sensitive information about you (such as racial or ethnic origin, political opinions, religious or philosophical beliefs or details of health or disabilities). However if we do collect sensitive information we will do so in compliance with the APPs
Through the operation of the Software on Third Party Websites, we will have access to all information that you submit or that is delivered to you via that website. The only information that we collect, store, use and disclose as a result of the operation of the Software, however, is limited to information other than Personal Information, including your IP address, browser, request path, query string and headers for each access request.
We may also collect non-Personal Information through third party service providers, including through cookies, which are small text files used to help the Site and the Software work and make your experience better.
We may collect Personal Information from you when you:
We understand the need to prevent online fraud. To do so, we take reasonable steps to protect your Personal Information from theft, alteration and unauthorised inspection. Please remember that no data transmission over the Internet (or otherwise) is guaranteed to be 100% secure. Thus, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or through the Software. Therefore, you understand, acknowledge and agree that you transmit Personal Information at your own risk.
We take reasonable steps to keep your Personal Information complete, accurate and up-to-date. You may contact us to find out if we hold any Personal Information about you in which case we will provide you with a complete list of your Personal Information. We may charge you a reasonable fee to provide you with this list.
You may also contact us to correct any of your Personal Information that is inaccurate or to request that your Personal Information be deleted in which case we will amend or delete your records in accordance with your request if it is reasonable to do so. If we do not make such amendment or deletion, you may ask us to include a statement that your Personal Information is inaccurate, out of date, incomplete, irrelevant or misleading.
If applicable, any legal requirement on us to maintain certain records of your Personal Information shall prevail over your requests.
Your use of the Software and/or providing us with your Personal Information is subject to the law of Australia including the Privacy Act 1988 (Cth) and the APPs. You agree to submit to the exclusive jurisdiction of the courts of Australia
If you have any inquiries or complaints about our compliance with the APPs, you may contact us at:
Contact: Privacy Officer, Peakhour Technologies
We will respond to any inquiry or complaint within a reasonable time.
Alternatively, the Office of the Australian Information Commissioner can be contacted at:
Telephone: 1300 363 992
Postal: GPO Box 5218, Sydney NSW 2001